Repository logo
 

Learning clinical communication on ward-rounds: an ethnographic case study.


Type

Article

Change log

Authors

Quilligan, Sally 

Abstract

OBJECTIVE: To explore what factors influence student-doctors' learning of clinical communication on ward-rounds and how such learning can be enhanced. METHODS: Adopting a qualitative ethnographic approach, the author audio recorded and observed 63 bedside episodes within 18 ward-rounds on four different wards over an 8-week period. Nine fourth year student-doctors and four clinicians also participated in semi-structured interviews. The combination of observations, audio-recordings, transcriptions, field notes, and interview data allowed us to produce a detailed description of the case. RESULTS: Each bedside episode offered opportunities for learning about clinical communication. However, the student-doctors did not always recognise that they were learning about clinical communication, since in this context, they were not being explicitly taught about communication. Student-doctors were rarely invited to participate in the ward-round and clinicians overlooked opportunities for learning. Some student-doctors questioned the educational value of ward-rounds and did not always attend. CONCLUSIONS: Ward-rounds are a rich site for learning clinical communication but opportunities for learning are often overlooked. PRACTICE IMPLICATIONS: By being alert to the power of role modelling and the importance of inclusion and participation, student-doctors' learning of clinical communication can be enhanced even on busy ward rounds.

Description

Keywords

Anthropology, Cultural, Attitude of Health Personnel, Communication, Faculty, Medical, Humans, Internship and Residency, Learning, Physician-Patient Relations, Teaching Rounds

Journal Title

Med Teach

Conference Name

Journal ISSN

0142-159X
1466-187X

Volume Title

37

Publisher

Informa UK Limited